Ensuring Unmatched Security at Plyable: A Comprehensive Overview

At Plyable, security isn’t just a feature; it’s the foundation of our service. Understanding the crucial nature of safeguarding our clients’ data, especially in sensitive industries, we employ a multi-layered approach to security that exceeds industry standards. Here is a closer look at how Plyable ensures the highest level of security for all design files and customer data.

Bank-Grade Security Measures

Plyable is committed to maintaining the highest standards of security, similar to those found in the banking sector. Our processes are designed to protect your data from unauthorised access and ensure its integrity throughout our sales, manufacturing and delivery process.

ISO Certifications and Compliance

  • ISO 9001 Certification: Plyable holds an ISO 9001 certification (certificate no. 12444), demonstrating our commitment to security in our processes.
  • ISO 27K Compliance: We use advanced Auth0 security for authentication, which is ISO 27001 and ISO 27018 certified, providing an additional layer of security with support for 2-factor authentication.

Data Encryption and Access Control

  • Data Protection: All data is encrypted both in transit and at rest, ensuring that sensitive information is safeguarded against interception or unauthorised access.
  • Access Control: Our servers and networks are protected by robust firewalls, and only authorised personnel have access to them, ensuring that your data remains secure.

Supplier Vetting and Anonymisation

To maintain the integrity of your designs and data, Plyable follows strict protocols in choosing and working with manufacturing partners:

  • Anonymised Files: All suppliers only see anonymised files, which means sensitive design details are obscured to protect intellectual property.
  • Vetted Partners: Each manufacturing partner undergoes a rigorous onboarding process, concluding with a Manufacturing Partner Agreement that includes strict non-disclosure and confidentiality terms.

Transparent and Proactive Security Practices

  • Data Management: We store data only as long as necessary and ensure its deletion when no longer needed. This minimises the risk of data leakage or misuse.
  • Best-in-Class Infrastructure with Google Cloud Platform (GCP): Plyable stores all data on GCP, known for its best-in-class secure infrastructure, SOC 2, and SOC 3 compliance, offering built-in protection and high reliability.

Thoroughly Documented Security Policies

Plyable maintains a comprehensive set of policies addressing every aspect of security:

  • Service Continuity: Information technology service continuity is prioritised to ensure uninterrupted service.
  • System Hardening: We adopt system hardening measures to reduce vulnerabilities.
  • Logging and Monitoring: Extensive logging and auditing capabilities enable us to monitor and respond to security incidents proactively.
  • Secure Development: Our development practices include stringent security measures to prevent vulnerabilities from being introduced.

At Plyable, we don’t just promise security – we live it every day through our rigorous practices, state-of-the-art technologies, and a commitment to transparency. By choosing Plyable, you ensure that your designs and data are not only secure but managed in a way that respects privacy and promotes trust. Our approach is designed to give you peace of mind, knowing that your designs are in safe hands.

To learn more about how Plyable can safeguard your projects and support your security needs, please read our Security Policy or contact us for detailed inquiries.